YourDRs.com LLC ("YourDRs") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and mobile application.
Information We Collect
We may collect the following types of information:
1. Personal Information
- Name
- Email address
- Phone number
2. Health Information
- Patient details (name, date of birth, identifiers)
- Medical records, diagnoses, and treatment details
- Prescriptions and clinical notes
- Appointment and consultation information
- Case-related data
3. Communication Data
Messages, SMS, and other communications related to patient care
4. Technical Data
- Device information
- Browser type
- Usage logs
Health Data Collection and Usage
Our application collects and processes health-related information solely for the purpose of providing healthcare services.
We use health data for:
- Managing patient records
- Facilitating communication between healthcare providers and patients
- Scheduling appointments and consultations
- Improving healthcare service delivery
We do NOT sell or use health data for advertising purposes.
Health data may be shared only:
- With authorized healthcare professionals involved in patient care
- With secure service providers (such as cloud hosting and messaging services) strictly for service delivery
- When required by law or regulatory authorities
Use of Information
- Provide and maintain our services
- Respond to user inquiries and support requests
- Improve application performance and functionality
Data Security
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, or misuse.
Data Sharing
We do not sell or rent personal or health data. We may share data only with trusted third-party service providers necessary to operate our services, under strict confidentiality agreements.
Data Retention
We retain personal and health information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing healthcare services and complying with legal obligations.
- Personal and Health Data: Retained for the duration of the user’s account or as long as required to provide healthcare services.
- Medical Records: May be retained for a longer period as required by applicable healthcare laws and regulations.
- Communication Data: Retained as long as necessary to support patient care and service-related communication.
- Technical Data (Logs & Analytics): Retained for a limited period for security, debugging, and performance improvement purposes.
- Data Deletion: Users may request deletion of their personal data at any time by contacting us. Upon request, we will delete or anonymize data unless retention is required by law or for legitimate business purposes.
We regularly review our data retention practices to ensure we do not retain data longer than necessary.
Cookies
We may use cookies to enhance user experience. Users can control cookie preferences through browser settings.
User Rights
Users may request access, correction, or deletion of their personal data by contacting us.
Third-Party Services
Our application may use third-party services such as:
- Cloud storage providers
- Messaging services
- Analytics tools
- These services are used only to support application functionality
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Users are encouraged to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: info@YourDRs.com
Last Updated: March 2026